In celebration of REIX’s 30th anniversary, we’re profiling some of the people behind the scenes so we can put faces to names and learn a little bit more about them (for instance, what they doing in 1991 and do they have a motto?)
Why did you decide to join the 2021 REIX Advisory Board?
I decided to join the REIX Board because I believe that REIX provides an exceptionally valuable service for its subscribers and would like to be at the forefront of continuing to elevate that service and adding additional benefits in the future. The staff team present with a great working environment and there are good governance structures in place, which is important to me.
What is one thing you think makes a successful agent?
I am perceptive. I have a sensitive insight not only to what people will say but also to their body language and non-verbal cues. I am not one to hesitate in asking probing questions to best allow me to understand peoples’ actual needs, to get to the root of a problem or to overcome objections. I feel that I can then easily envision possibilities and creative solutions to problems that others may not consider and I have no problem in stepping away from the status quo of what is.
What is your motto?
Do I need to pick just one?! “If it is important to you, you will find a way, otherwise you will find an excuse.”
“If you do not have time to do it right, when will you have time to do it over?”
“Life isn’t about waiting for the storm to pass…it’s about learning to dance in the rain.”
If you could wave a magic wand and fix one thing in the industry, what would it be?
My magic wand would be used to expedite the complete divestment of all education from the Alberta regulator to new providers, preferably polytechnic institutions, and further raise the bar of perceived professionalism in our industry and to ensure for better real estate agent work-readiness and respect of our brand. Additional focus and adoption from industry on the Standards of Professional Excellence for Canadian REALTORS® and to work in an industry that always encompasses exceeding basic educational expectations.
What were you doing in 1991?
In 1991, I was attending Junior High School in Lloydminster, AB/SK. Likely listening to Roxette, Bryan Adams, Nirvana or Pearl Jam, watching Fresh Prince of Bel-Air, working at the mini-golf course and watching my brother ‘wrap’ Nintendo games.
What are the biggest changes you’ve seen in real estate and/or insurance over the past several years?
I would have to say technology in general, cell phones, the internet, apps and tools…we are all equipped with a super powerful computer in hand at all times. Technology should not stop us from getting face to face when needed but sure makes business easier when you can send off electronic communications, signatures and listing information as opposed to meeting clients with paper or phoning other brokerages from the rotary phone to book viewings/pick up keys, messages by pager or seeking out a pay phone.
What is the best gift you’ve ever received?
A divorce certificate! ????
What is something you enjoy doing that you think no one would expect from you?
I enjoy doing large puzzles during the winter months.
How do you spend your time when you’re not working for REIX?
Hanging out with my favourite little friend, my English bulldog Prince George. Taking classes, reading, working in my yard and I really look forward to travelling again sometime soon – a book, a beach and a piña colada!
The Real Estate Insurance Exchange (REIX) provides mandatory errors and omissions insurance to approximately 13,500 Alberta and Saskatchewan real estate industry members and protects them from financial loss due to negligent acts while performing their real estate duties. Follow us on Facebook!